A Goodnight Sleepstore
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I had such great service when I went to your store on two notch. The man was very helpful. I've had my bed for a month now and it's one of the most comfortable beds I've ever had. Thank you.
Rebecca B - South Carolina
Our experience at the Goodnight Sleepstore was unlike any other shopping experience. We knew that we needed to buy a bed but had no idea what we needed or wanted. We were greeted by the salesman and he walked us through all of the options we had in our price range. He was definitely a "no pressure" type and didn't push us into anything we didn't want or couldn't afford. Even after my husband and I chose a matttess, I got cold feet (buying a mattress is a large purchase!) he was so polite and even gave us information on mattresses that were lower in price. I felt like he was not trying to trick us into anything and we ended up purchasing the original mattress before I second guessed myself. We are now on day 3 of waking up so fresher and we live our new mattress!
Jessica B - South Carolina
Just wanted to let you know about a wonderful experience we had with Chris this past Sunday at your Robeson St. Store. He was in the store alone and had 3 sets of customers browsing the inventory. We bought a mattress from the same store about 7 years ago and we needed to leave with a mattress within our budget Sunday. As soon as Chris was available he answered our questions and wanted to accommodate our needs and budget. We were able to purchase the exact mattress we wanted on the spot. Chris was helpful, talkative, and professional as he assisted us in loading as well. He is a wonderful asset to your company. Thanks Chris!
Michelle B - North Carolina
My wife and I have never had a good mattress in the 9 years we have been married. We even tried the $2000 air mattress that everyone seems to love and that honestly felt like sleeping on a fancy air mattress. We really just needed the right person to walk us through buying the right mattress. Kyle was extremely knowledgeable and very patient as we tried several options. He walked us through the buying process and helped us make the right decision for our needs and sleep styles. Not only did we buy our mattress, but a guest room mattress as well. The other part of our purchase that exceeded our expectations was the service. Sonny was patient and very helpful. We needed to try several different box spring set ups and I can't imagine another store being as flexible as they were. If you are looking for a new mattress, you need to stop in and experience their service.
Brandon L - North Carolina
After a great experience purchasing our mattress with you 2 years ago, we returned recently to purchase one for our daughter (her first big girl bed!). Thank you Don for helping us with our purchase!
Mandy Atwood - North Carolina
I bought a mattress today from Chris Bell at the College Rd. store. We shopped around and came back to the store because of him. Prices were close to being the same at the other stores but it was the customer service we got from him that made the decision for us. Great information and there wasn't the typical cheesy salesman attitude. We felt welcomed and important from the moment we walked in on Friday evening, and again today. Chris Bell is an asset to your company.
Theresa McGee - North Carolina
I visited one of your competitors down Harbison Blvd. before meeting you at Goodnight Sleepstore and you were able to get me a better mattress and adjustable frame than your competition for only a few dollars more. I really appreciate your careful and considerate way of helping me make the right choice for my comfort and convenience. After my wife tried the bed, she asked me to get one for her which I accomplished with your help today. It has been a pleasure to do business with you and I will recommend you to anyone locally who might be interested in taking their sleeping comfort to a higher level. I know I am sleeping more soundly and wake up in the morning more refreshed. Also my back is now free of pain and I know it is because of this new bed which vibrates me to sleep like lying on a cloud of supreme comfort each nighttime.
Stan - South Carolina
We had purchased a mattress from here several years ago & had a good experience so we returned. We were looking for a firm mattress & Lisa was great! She was very patient & kind & answered all our questions & then some. Lisa is very knowledgeable about her products & wanted to make sure we got exactly what we needed. Thanks Lisa for all your help! You are fabulous!
Joe & Charlene - Gilbert, SC
My husband and I just bought a S&F mattress set from Gen at your College Rd. location in Wilmington, NC, and we'd just like to let you know what a fantastic employee you have in Gen. She was so knowledgeable, patient, honest and overall just very helpful and made the experience less confusing and more pleasant which isn't always the case when you are spending that much money. We feel very good about our decision after trying out many mattresses in your store as well as a number of other stores in Wilmington. Thank you.
Vicky and Bob Martenis
Dear Chris Bell,
I just wanted to say again how much I liked the way you helped me buy a queen size mattress, low profile box spring and frame for my guest room. I went to several stores looking at mattresses and your approach and store felt just right, the minute I walked in the door. You were patient and listened to what I needed and did not pressure me to buy something I did not need or out of my price range. When I decided between two beds I went home to get my husband to give them a try and we actually both liked the same one. We have slept on it and it was a great choice. Chris, you seemed very knowledgeable about the ordering procedure and we thank you for getting it all delivered the very next day. The delivery was supposed to be in the afternoon, for we had some thing to do in the morning, but the driver called early and we worked out a morning delivery.
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I had never bought a mattress before and went to the first, closest store to me, the Goodnight Sleepstore on S. College. I was helped with excellent customer service by Gen. She helped me to find the perfect mattress in my budget, I was so lucky she was there for me because I was overwhelmed at all of the different choices they had to offer and she knew everything about all of them! I was so pleased with my experience that I have referred everyone I know to her. My boyfriend was recently in the market for a new mattress, so I sent him to Gen and he came back with a Sealy Posturepedic that he raves about! I will definitely go back for my mattress purchases.