A Goodnight Sleepstore
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The sales associate at the Two Notch Road location were very low key and knowledgeable about the online pricing I had seen. My intention was to determine the cost/comfort of the mattresses and then order one through a Raleigh, NC store, using a Living Social coupon. He allowed us time to look around, answered questions and contacted the Raleigh store where we needed the mattress delivered from. I purchased the mattress at the Columbia store, the local store honored a coupon I had for the Raleigh store, and the associate set up a date for delivery in NC. He then provided us with the Raleigh store's phone number and contact person's name for future reference. He made what could have been a fairly complicated purchase, very simple for me. I would highly recommend this store based on my very positive experience today.
My experance at "a goodnight sleep store" on Two Notch was fanatic. Upon making my final decision I have been to many other stores. However the customer service that Jim provided at this location allow me not to look any further. Because the details that jim went in to about the matress and the patience he had I will me forget this experance. I am happy with my purchase and highly recommend "a goodnight sleepstore" if you want to have a goodnight sleep. By the way the mattress are great.
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Dear Chris Bell,
I just wanted to say again how much I liked the way you helped me buy a queen size mattress, low profile box spring and frame for my guest room. I went to several stores looking at mattresses and your approach and store felt just right, the minute I walked in the door. You were patient and listened to what I needed and did not pressure me to buy something I did not need or out of my price range. When I decided between two beds I went home to get my husband to give them a try and we actually both liked the same one. We have slept on it and it was a great choice. Chris, you seemed very knowledgeable about the ordering procedure and we thank you for getting it all delivered the very next day. The delivery was supposed to be in the afternoon, for we had some thing to do in the morning, but the driver called early and we worked out a morning delivery.