The sales associate at the Two Notch Road location were very low key and knowledgeable about the online pricing I had seen. My intention was to determine the cost/comfort of the mattresses and then order one through a Raleigh, NC store, using a Living Social coupon. He allowed us time to look around, answered questions and contacted the Raleigh store where we needed the mattress delivered from. I purchased the mattress at the Columbia store, the local store honored a coupon I had for the Raleigh store, and the associate set up a date for delivery in NC. He then provided us with the Raleigh store's phone number and contact person's name for future reference. He made what could have been a fairly complicated purchase, very simple for me. I would highly recommend this store based on my very positive experience today.