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The sales associate at the Two Notch Road location were very low key and knowledgeable about the online pricing I had seen. My intention was to determine the cost/comfort of the mattresses and then order one through a Raleigh, NC store, using a Living Social coupon. He allowed us time to look around, answered questions and contacted the Raleigh store where we needed the mattress delivered from. I purchased the mattress at the Columbia store, the local store honored a coupon I had for the Raleigh store, and the associate set up a date for delivery in NC. He then provided us with the Raleigh store's phone number and contact person's name for future reference. He made what could have been a fairly complicated purchase, very simple for me. I would highly recommend this store based on my very positive experience today.
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Our goal is to be the Low Price Leader in every area which we operate. We will not be undersold—find it elsewhere for less and we'll beat that price.
Just wanted to let you know about a wonderful experience we had with Chris this past Sunday at your Robeson St. Store. He was in the store alone and had 3 sets of customers browsing the inventory. We bought a mattress from the same store about 7 years ago and we needed to leave with a mattress within our budget Sunday. As soon as Chris was available he answered our questions and wanted to accommodate our needs and budget. We were able to purchase the exact mattress we wanted on the spot. Chris was helpful, talkative, and professional as he assisted us in loading as well. He is a wonderful asset to your company. Thanks Chris!
Michelle B - North Carolina